Frequently Asked Questions

Deckvora storage products are primarily designed for standard-size TCG and sports cards measuring approximately 2.5 × 3.5 inches (63.5 × 88.9 mm). Always review the individual product specifications before ordering.

Choose based on the collection size and how quickly it may grow: 4-pocket formats hold up to 160 cards, 9-pocket binders up to 360, 12-pocket binders up to 480 and 18-pocket binders up to 720. See the Binder Size Guide.

Deckvora side-loading binder pockets are intended for standard cards, including common single- and double-sleeved setups. Sleeve thickness varies, so avoid forcing an overfilled pocket.

The Deckvora 35pt rigid toploaders are intended for standard-size cards. Use a soft sleeve before inserting a card into a rigid toploader.

No. Match the refill-page pocket format, page dimensions and hole pattern to the binder before ordering. Review the specific refill-page listing and the Card Compatibility Guide.

No. Cards and decorative display items shown in lifestyle photography are not included unless the product page explicitly says otherwise.

Use a clean, dry microfiber cloth. Avoid soaking, harsh chemicals, direct sunlight, high heat and excessive humidity. Store the binder closed on a stable surface without overfilling the pockets.

Deckvora currently ships within the United States. International shipping is not currently available.

Standard U.S. shipping is free, with no minimum purchase required.

Orders are normally processed within 1–2 business days. Estimated delivery after dispatch is 3–7 business days. See the Shipping Policy.

Use the tracking link in your shipping email, visit Order Tracking, or sign in through My Account.

Email us immediately. We will try to help, but changes and cancellations cannot be guaranteed after processing begins or the order ships.

Eligible products may be returned within 30 days after delivery. Items should be unused, complete and in their original condition and packaging.

Deckvora provides free return shipping for approved returns within the United States. Contact us before sending anything back.

Email your order number and clear photographs as soon as possible. We will review the issue and arrange an appropriate replacement, return or refund.

Approved refunds are normally sent to the original payment method within 5–10 business days after the returned product is inspected. Bank posting times can vary.